“…It’s not only at Stanford and at Ivy League and Ivylike schools that students have gone from being competitors to clients. That’s a shift that’s occurred over recent decades and over the last decade in particular at scores if not hundreds of colleges. And I think customers is a better word for it than clients, including in the sense that ‘the customer is always right’…”
Frank Bruni from http://www.nytimes.com/2016/05/09/insider/times-insider-book-club-more-on-college-admissions-mania.html
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